What to do with a damaged laptop?
For a school laptop purchased under the recommended notebook program, students can bring these to the ICT office to be assessed and a repair can be organised.
Bring Your Own Device (BYOD) 1:1 Program
As part of the revised Department of Education and Training guidelines regarding student devices, families attending Box Hill High School also have the option to bring your own device (BYOD) for use within classes.
If families choose to go with an alternate device other than the school preferred notebook, it must meet the minimum specifications listed below to be usable within the school and to be connected to the school’s wireless network.
| Windows 11 capable device no more than 3 years old from when it was purchased | Minimum 8 hours of battery life |
| OSX Capable device no more than 3 years old from when it was purchased | Minimum 8Gb of RAM, 256 GB SSD |
| A current series Intel Core i5 Processor or AMD Ryzen 5 (or greater | A full size, physical keyboard that can be directly attached to the device. |
| Chromebooks, Android or Apple tablets are not supported. | Touchscreen |
| 13.3” Screen or greater with minimum resolution of 1080p | Active Stylus – highly recommended |
| Windows Arm\Snapdragon processors are not supported | Linux Operating Systems are prohibited |
Devices that do not meet these requirements will be deemed inappropriate and not supported for use at BHHS. Be sure to seek advice before making a purchase if you do not clearly understand these requirements. Please Note that any Lenovo L13 Yoga’s purchased through alternate vendors to Learning with Technologies will be considered as BYOD devices and will not have the same support as notebook program devices.
Technical Support Provision
Due to the nature of a BYOD program, and the variation between different laptop models, Box Hill High School can only provide a limited amount of support for BYOD devices including:
- Providing access to the school’s wireless network
- Setup access to the school’s printers from the device
- Providing instructions and support to install the Microsoft Office Suite
- Unable to provide any imaging services
- Unable to provide support for any hardware or software issues that arise